Collections Clerk

Requisition ID
2017-2104
# of Openings
1
Category
Accounting/Finance
US-MA-Woburn

Overview

The Collections Clerk is responsible to conduct systematic review of all aging accounts over 30 days and contact clients to ensure timely receipt of payments.  This position monitors aging accounts and ensures that all collection activity is handled professionally, timely, and in accordance with all company policies and procedures and state and federal guidelines.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Conducts systematic review of all aging accounts over 30 days and contacts clients regarding the collection of outstanding accounts.
  • Prints and mails current and/or past due invoices as needed.
  • Contacts clients to resolve any invoice problems or discrepancies and if necessary, makes additional contact with clients for the collection of outstanding invoices.
  • Researches and responds to inquiries from clients regarding payment issues, and invoice
  • Maintains files on all pertinent billing and accounting information.
  • When necessary, reports any unresolved disputes with customers to the Accounting Manager for resolution.
  • Prepares and provides various information as requested for audit.
  • Ensures the confidentiality and security of all financial files.
  • Performs a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
  • Abides by all rules of the company such as safety, confidentiality and organizational directives.
  • Performs other duties as assigned by management.

Qualifications

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required.  A minimum of 2 years of experience in accounts receivable and/or collections required.

 

QUALIFICATIONS 

  • A minimum of 2 years of experience in accounts receivable and/or collections required.
  • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
  • Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
  • Ability to follow instructions and respond to managements’ directions accurately.
  • Demonstrates a high level of accuracy in preparing and entering financial information. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and or strict deadlines.
  • Must be able to demonstrate and promote a positive team -oriented environment.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Demonstrates reliability and abides by the company attendance policy.
  • Must maintain a professional and clean appearance at all times consistent with company standards.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed