• Director of Physician Recruitment

    Requisition ID
    2018-3634
    # of Openings
    1
    Category
    Operations
    Location
    US-MA-Woburn
  • Overview

    The Director of Physician Recruitment is responsible to contract with healthcare professionals for inclusion into the Health Care Professional Network in order to accommodate the needs of our clients. This position researches sources and includes the responsibility of entering current information into the health care professional database. This position manages other physician recruiters by providing overall direction, leadership and support.   

    Responsibilities

    • Prioritizes and manages the daily recruitment caseload to ensure that all recruiting efforts are handled appropriately and the distribution of work is evenly maintained in order to achieve exceptional productivity and physician relations.
    • Determines need for block-time physicians in the applicable markets and prioritizes those needs to ensure coverage for MES contracts.
    • Builds and maintains physician files in OMS.
    • Assists in production of government reporting including the OWCP subcontracting report.
    • Researches sources and makes contact with potential physicians for inclusion in the Health Care Professional Network.
    • Participates in research for setting fees and pricing in states assigned for recruitment.
    • Responsible for negotiation of fees and to obtain the initial credentials and contract with physicians for inclusion into the Health Care Professional Network.
    • As required, represents the company at conferences, seminars and meetings for the purpose of physician recruitment.
    • As needed, renegotiates contracts with currently contracted physicians.
    • Ensures and maintains appropriate professional client and physician contacts to enhance expertise in the field of physician recruitment.
    • Receives, processes, and provides follow-up regarding clients’ nominations of physicians for inclusion into the Health Care Professional Network.
    • Trains new physician recruiters/coordinators and manages the recruitment function throughout the Western Region.
    • Delegates recruitment needs to Physician Recruiters/Coordinators as needed.
    • Assists with locating providers to perform CE presentations in various markets and coordinates for CE approval with various states as needed.
    • Oversees provider expenses to ensure that submitted expenses are in line with company policy.
    • Oversees block-time calendar in PNW division to ensure that proper coverage is available to contracted and non-contracted clients.
    • Performs Open Service Requests for appointments in states where we do not currently have existing operations/physician coverage.
    • Ensures and promotes physician relations; anticipates and responds to needs of others; provides assistance in a courteous manner; treats others with care and respect, maintaining privacy and confidentiality as required.
    • Assists promptly in resolving client and/or physician concerns or escalated issues relative to service needs.
    • Delegates work as needed and provides backup to the department as required.
    • Provides various management reports as needed by management.
    • Promotes effective and efficient utilization of all resources and makes necessary recommendations for improvements to management.
    • Provides insight and direction to management on physician quality, availability and compliance with all company policies and procedures.
    • Participates in the development and implementation of department policies and procedures in order to promote and achieve the most efficient operation possible.
    • Coordinates with provider’s in order for them to gain state worker’s compensation approval and re-approval.
    • Liaise with state worker’s compensation agencies to address issues or changes with state certification requirements.
    • Maintains physician lists by client and state on a quarterly or as needed basis.
    • Maintains list of state worker’s compensation approved providers for applicable states.
    • Maintains privacy and confidentiality of records and information at all times.
    • Promotes newly recruited providers to marketing department for spotlight and maintains spotlight spreadsheet.
    • Maintains orthopedic lead list for prompt demonstration of current recruiting focus to management.
    • Participates in various educational/training or recruitment meetings as required.
    • Back-up physician liaison duties as needed including assisting with physician consulting or scheduling issues and facilitating orientation and provider training.
    • As necessary, may be required to conduct telemarketing as directed by management.
    • Performs other duties as assigned by Management.

     

     

       

    SUPERVISORY RESPONSIBILITIES

    Directly supervise and carry out supervisory responsibilities in accordance with company policies and applicable laws. Responsibilities include, but are not limited to:

     

    • Carries out all supervisory responsibilities in accordance with the company’s standards, policies, and all applicable employment laws.
    • Provides support, training, tools, and techniques to assist staff in achieving department goals and standards.
    • Oversees the completion and approval of employee timecards and coordinates overtime needs with management and staff as needed.
    • Encourages positive morale, maintains harmony among staff and resolves grievances when necessary.
    • Actively participates in the department’s hiring and employee separation needs.
    • Communicates change effectively and prepares and supports those affected by change accordingly.
    • Actively participates in observing employee performance and documents performance issues as needed.
    • Supervise insubordinate staff when warranted and initiate corrective or disciplinary actions as required and/or directed by upper management.
    • Ensure periodic performance feedback is communicated with all staff and report any performance concerns, recommendations for job placement and/or growth opportunities to management.
    • Actively participates in successfully conducting annual performance evaluations
    • Works directly with the department manager to ensure all staffing needs are met and the best working environment is achieved

    Qualifications

    • Must hold a valid state Driver’s License
    • Must be able to operate a general computer, fax, copier, scanner, and telephone.
    • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
    • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
    • Must possess excellent skills in English usage, grammar, punctuation and style.
    • Analyzes problems involving multiple interrelated causes. Where necessary, gathers information and applies complex concepts or methods to generate an effective solution
    • Ability to follow instructions and respond to upper managements’ directions accurately.
    • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
    • Must be able to work independently, prioritize work activities and use time efficiently
    • Must be able to take independent actions and calculated risks when needed.
    • Uses good judgment and includes the appropriate people in the decision-making process.
    • Must be able to maintain confidentiality.
    • Must be able to demonstrate and promote a positive team -oriented environment.
    • Must be able to stay focused and concentrate under normal or heavy distractions.
    • Must be able to work well under pressure and or stressful conditions.
    • Must possess the ability to manage and direct change, delays, or unexpected events appropriately.
    • Must be able to maintain medical confidentiality.
    •  Demonstrates reliability and abides by the company attendance policy.
    • Must maintain a professional and clean appearance at all times consistent with company.

     

    EDUCATION AND/OR EXPERIENCE

    • High school diploma or equivalent required; Bachelor’s Degree preferred.
    • Minimum ten years' experience in a medical, legal or insurance profession preferred.

     

     

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